Grievance Redressal

Grievance Redressal – Grievance Officer

This published page shall be interpreted in accordance with the provisions of Rule 3(11) of the Information Technology (Intermediaries Guidelines) Rules, 2011 (also called “IT Rules”), which require publishing of the name of the Grievance Officer and his/her contact details on the website, so that the end-users, or any victims, who suffer as a result of a violation of Rule 3 (outlined in detail in our Security & Privacy Policy and Terms of Use) by any other person, can notify their complaint to us.

Further, as per Rule 3(4) of the IT Rules, the Grievance Officer shall acknowledge or respond to Your communication of violation of Rule 3, by any other person, within 36 (thirty-six) hours, and the redressal of these grievances shall be done within 1 (one) month from the date of receipt of the complaint.

Accordingly, the Grievance Officer for the purpose of Your personal sensitive information, as governed by the Privacy Policy, is:
Name: Chetan Sharma

In the event of any complaints or concerns that You have, with respect to the website or our services, please contact:
Name: Chetan Sharma